Support

Help with setup, billing, scans and allergy cards.

For support, email [email protected].

Common Topics

• Subscriptions and billing - Apple manages billing through the App Store. You can manage or cancel your subscription in your Apple ID settings.
• Scan results - Retake the ingredient label in good light and always confirm important details on the product packaging.
• Allergy card - Scanary includes a multilingual allergy card you can save and share with restaurant or cafe staff.
• Privacy and legal - Review our Privacy Policy and Terms of Service.

Response Time

We aim to reply within 2 business days.